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TrainingABC :: John Cleese
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Products in the "John Cleese" category
John Cleese workplace training videos and dvds.
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30 Ways to Make More Time
SKU: AIM30W
Most people may think they are efficient. But unless they know how to manage their time, it's unlikely they will ever be fully effective. Poor time management can also have a knock-on-effect on their colleagues or team they work with.
30 ways to make more time demonstrates that time mana...
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Absence Minded: Managing Absenteeism
SKU: AIMABS
Absenteeism is as common as the common cold and cost businesses billions every year. But when someone calls in sick, it doesn’t necessarily mean that they’re ill. They could be having difficulties because of bullying or experiencing childcare problems. Or they could be just having a game of golf....
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An Inside Job
SKU: AIMJOB
A chain is only as strong as its weakest link is the theme of this production. Inspector Dapper reveals how the service chain leads from those dealing with external customers right through the organization.
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Body Language Howlers
SKU: AIMBOD
Communication is not always about what you say, but sometimes about what you do. This program highlights several body language examples.
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Bosses From Hell
SKU: AIMBOS
There's an art to being a good boss, but some people have yet
to learn the right skills. Some typical examples will raise a smile in this collection of clips from videos such as Can You Spare A Moment?, The Helping Hand, The Best Of Motives, Where There's A Will and I'd Like A Word With You....
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Budgeting: Constructing and Controlling Budgets
SKU: AIMBUD
The owner of a small manufacturing business (John Cleese) finds himself in a typical predicament. Sales are up 50 percent on the previous year but profits are down. His knowledgeable friend is able to explain that the increase and the extra expenditure it incurred were not previewed in the origi...
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Call To Order: Converting Telephone Inquiries Into Sales
SKU: AIMCALL
Using proper telephone behavior, up-selling and thereby increasing profits are the themes of Call To Order: Converting Telephone Inquiries Into Sales. This video humorously illustrates effective inbound telephone selling, whatever your product. And, since everyone can come into contact with a cus...
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Can You Spare a Moment?
SKU: AIMCAN
This video shows that even the most delicate situation can be overcome when dealt with using the appropriate counselling techniques. It introduces the four stages of a structured approach to counselling: setting up the interview, getting people talking by using open questions, helping them think ...
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Colleagues From Hell
SKU: AIMCOL
You can rarely choose who you work with, and there are some characters that are a nightmare to deal with day-to-day. They're typified in these clips in From 'No' to 'Yes', Talking To The Team, The Paper Chase, Straight Talking and other programs.
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Communicators From Hell
SKU: AIMCOM
Some people just don't know how to communicate at work, and need a helpful push through training to get the skills right. This amusing video really gets the message across.
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Cost, Profit and Break-even
SKU: AIMCOST
Three factors determine profit: cost, price and volume. What
isn't so simple is balancing the relationship between the three.
If the mere mention of fixed and variable costs, break-even points, contribution, depreciation, marginal and total absorption costing, brings a glazed look to yo...
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Creativity in Management
SKU: AIMCRE
In this lecture-style presentation, John Cleese claims that creativity is not a special talent. People are either in an 'open' or 'closed' state of mind.
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Decisions, Decisions
SKU: AIMDEC
Two clear stages in the decision process are revealed in this humorous program: making the decision and making it happen. A board of Great Decision Makers confronts Alan Moore (John Cleese) to review an office move that went disastrously wrong. Had he not ignored the basic principles of decisi...
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Demanding Customers
SKU: AIMDEM
Demanding Customers is an amusing video that demonstrates the techniques for making demanding customers satisfied. Several realistic scenarios draw on the everyday experiences of front-line staff and the different characters they face up to: Mr. Snappy, Mrs. Picky, Mr. Happy and MS. Fish.
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Employees From Hell
SKU: AIMEMP
Being a manager can feel like the hardest job in the world, especially when you're dealing with Employees from Hell!
This collection comes from titles including The Dreaded Appraisal, Managing Problem People and Oh What The Hell.
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